Privacy Policy — ESHOP-24

At ESHOP-24, we are committed to protecting your privacy and ensuring secure transactions for all customers. This policy explains how we collect, use, and protect your personal information in accordance with applicable Canadian privacy laws.

1. Information We Collect

We may collect the following information when you use our website:

• Full name and contact details (email, phone number)
• Billing and shipping addresses
• Vehicle or service-related information (when applicable)
• Order history and purchase preferences
• Technical data such as IP address and browser type

2. How We Use Your Information

Your information is used to provide a professional and secure service:

• Processing orders and payments
• Managing your account and customer support
• Providing product recommendations and service updates
• Improving our automotive products and services
• Fraud prevention and security monitoring

3. Cookies & Tracking

We use cookies to enhance your experience and ensure proper functionality of our store. Cookies help us:

• Keep your shopping cart active
• Remember your preferences and login sessions
• Analyze website traffic for performance improvements
• Provide relevant automotive product recommendations

You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

4. Data Security

We implement strict technical and organizational measures to protect your personal data, including secure servers, encrypted transactions, and access control systems.

5. Third-Party Services

We may use trusted third-party services (such as payment gateways, shipping providers, and analytics tools) to operate our business. These providers only access the data necessary to perform their services.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications

To make a request, please contact us through our website.

7. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

8. External Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us via:

• Email: [email protected]
• Website: www.eshop-24.com

ESHOP-24 — Professional Automotive Parts & Diagnostics Solutions